Aims of ÁGORA project

In order to improve the present situation of the urban trade it is a real challenge to elaborate an ICT based training system, integrating the competencies expected by the managers and the owners, respectively by the customers, thus making possible the professional management in the urban retail trade.

Expected results of the project
Competency framework for the urban retail trade
Analysis of training needs in the urban retail trade
Elaboration of a training package and training tools for the development of key competencies

Phases of the project

1. Project management
Constitution of the project management and quality management teams
Planning project management, quality management and dissemination activities
Defining the communication channels, tools and techniques

2. Comparative analysis of the competencies in the urban trade sector in the participating countries
Analysis of the training system and training programmes for the sector
Analysis of the competencies developed by formal, non-formal and informal learning

3. Elaboration of competency frameworks resulting for the 3 forms of learning
Definition and systematisation at transnational levels of the competencies developed in formal, non-formal and informal learning
Development of the three competency frameworks

4. Development of the competency framework for the urban trade sector fomenting the excellent professional management
Elaboration of the competency framework
Validation of the results by experts

5. Analysis of training needs of the sector
Determining the competency profile of the human resources in the urban trade
Analysis of gaps between the ideal profile and the reality in the trade sector
Definition of training needs

6. Elaboration of training programme and training contents
Elaboration of the training programme in order to satisfy training needs
Elaboration of training contents for development of key competencies

7. Elaboration of the integrated programmed learning system
Finalisation of the training contents and tools
Elaboration of an ICT based integrated training system

8. Valorisation
Translation of training contents
Testing and validating the training programme
Dissemination of results

ÁGORA partners